Privacy Policy

This Privacy Policy explains how AutoVoice Installations Ltd. ("we", "us", "our") collects, uses, stores, and discloses personal data in connection with our online platform and related services ("our site" or "this service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the GDPR.

Contact Information

AutoVoice Installations Ltd.
8 Station Road, Killiney, Dublin, County Dublin, Ireland
Email: info@autovoice.shop

What Personal Data We Collect

We collect information that you provide directly and information collected automatically when you use our site.

• Contact data: name, email address, postal address, phone number when you contact us or request services.
• Account information: login credentials, profile details, and preferences when you create an account.
• Transactional data: records of communications, orders, invoices and payment confirmations.
• Technical data: IP address, device identifiers, browser type, pages viewed, and analytics data collected automatically.
• Cookies and similar technologies: identifiers and usage data (see the Cookies section).

How We Use Personal Data

• To provide, maintain, and improve our site and services.
• To communicate with you about orders, updates, support, and promotional offers where permitted.
• To process payments, invoices, and related financial activities.
• To personalize your experience and display relevant content.
• To detect, prevent, and respond to security, fraud, or technical issues.
• To comply with legal obligations and enforce our terms.

Legal Bases for Processing (where applicable)

Depending on the processing activity and your location, we rely on one or more of the following legal bases to process your personal data: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (for example, improving services, preventing fraud, and administering the business).

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about how you use our site. Cookies help us remember your preferences, enable core site functionality, and provide analytics. You can manage cookie preferences through your browser settings or via any cookie controls provided on our site. Disabling cookies may affect your experience and certain features.

Third-Party Services and Disclosures

We may share personal data with service providers and partners who perform services on our behalf (such as hosting, payment processing, analytics, and email communications). We require these providers to protect personal data and use it only for the contracted purposes. We may also disclose personal data to comply with legal obligations, enforce our rights, or protect safety and security.

International Transfers

Personal data may be transferred to, and processed in, countries outside your jurisdiction. Where we transfer data across borders, we will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy, for example through standard contractual clauses or other lawful transfer mechanisms.

Data Retention

We retain personal data for as long as necessary to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by the type of data and the purpose of processing; we apply reasonable criteria to determine retention durations.

Your Rights

Subject to local law, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, object to processing, and request portability. You may also withdraw consent at any time where processing is based on consent. To exercise your rights, contact us at info@autovoice.shop. We may need to verify your identity before responding to requests.

Security

We implement administrative, technical, and physical measures designed to protect personal data against unauthorized access, loss, misuse, and alteration. While we strive to protect your information, no security measure is perfect and we cannot guarantee absolute security.

Children

Our site is not directed to children under 16. We do not knowingly collect or solicit personal data from children under 16. If we learn that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party you visit.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. When we make material changes we will provide notice on our site or by other means. Last updated: October 7, 2025.

Contact Us

If you have questions or requests about this Privacy Policy or our privacy practices, please contact: